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    Registration

  • Q: What is JC Jewels?
  • JC Jewels is Jewel Corner's cardless loyalty program which rewards members for their online purchases made on www.jewelcorner.com and those made in our 35+ stores across GCC.

    The program also entitles members to exclusive offers, invites and other special benefits.

  • Q: How can I join JC Jewels?
  • There are two ways to become a JC Jewels member:

    1. You can visit any Jewel Corner store and our staff will guide you through the registration process
    2. You can register online with your mobile number and other details

    On joining the program, you will receive welcome bonus.

  • Q: How many membership tiers are there?
  • This is a non-tiered program, so every member has equal opportunity to earn points. All members are eligible to avail the benefits that are included in this program.

  • Q: What are the benefits of the program?
  • We believe that our loyal customers deserve to be pampered. That's why this program comes with a host of benefits that are solely offered to members:

    • Earn with every purchase
    • Earn everywhere – online and offline
    • Bonus points to welcome you to the program
    • Earn & redeem during sale period
    • Member-only offers
    • Exclusive invites to in-store events
    • Fortnightly offer updates
    • Bonus points to welcome you to the program
    • Fabulous freebies
    • Collect points during sale seasons too
    • Online access to your account
  • Q: What is the validity of my membership points?
  • The membership points you earn are valid for 2 years from the date of enrolment.

    You can check the exact validity period of your points when you sign in to your account.

  • Q: Do I receive a membership card?
  • No, you don't need another card to take everywhere you go. This flexible cardless rewards program tracks your activity based on your mobile number.

  • Q: Who can sign up for JC Jewels?
  • Everyone is eligible to register for the program. You don't need to make a purchase to be eligible.

  • Q: I have already registered with Jewel Corner. Do I need to submit my details again?
  • If you have already registered with us, you will be automatically registered to the JC Jewels program. However, you can update your personal details, preferences and set a password to your account. To do the same, you can visit here.

  • Q: Does it cost anything to become a JC Jewels member?
  • JC Jewels is a free program. There is no purchase/fee to become a member.

  • Account Information

  • Q: How do I log in to my account to view how many points I have accumulated?
  • To log in to your account, click here and follow the steps below:

    • Enter your mobile number and click on 'Send verification code'
    • Enter the verification code that's sent to your mobile number to verify it
    • Update your profile with your first and last name, email address and enter a secure password
    • On submission, you will receive an email confirming your membership

    That's it! You will now enjoy all the benefits that come with JC Jewels.

  • Q: How do I update my contact details?
    • Log in to your account
    • Click the My profile tab
    • Click on Update
    • Make the changes and save them

    Note: You will not be allowed to change your mobile number since it's the identification for the account

  • Q: I forgot my password. How do I retrieve it?
  • You can click the Forgot Password link on the login page, and follow the steps to set a new password.

  • Q: There is an error in the number of points in my account. How can I rectify it?
  • In case you notice a discrepancy in the points you've accumulated, please visit your nearest Jewel Corner store or send us an e-mail to rewards@jewelcorner.com. If the issue still persists, do call us directly on +971 566 929394.

  • Q: My recent purchase is not reflecting online. What do I do?
  • Points earned on purchases are immediately credited to your account.

    In case you do not see it reflecting in your account, please visit your nearest Jewel Corner store or send us an e-mail to rewards@jewelcorner.com. If the issue still persists, do call us directly on +971 566 929394.

  • Q: Can I check my transaction summary online?
  • Yes, you can check all your in-store and online transaction from your account. All you need to do is login here, and visit Transactions.

  • Earn and Redeem

  • Q: How do I earn points?
  • Once you have registered with JC Jewels, you will earn points with every purchase made online or at our stores:

    SPENDSEARNINGSPOINT CALCULATION
    Spends upto AED 9992X pointsIf you spend AED 999, you will earn 2X points for every dirham spent. (i.e. spends of AED 999*2 = 1,998 points)
    Spends from AED 1,000 to AED 2,9993X pointsIf you spend AED 1,000, you will earn 3X points for every dirham spent. (i.e. spends of AED 1000*3 = 3,000 points)
    Spends from AED 3,000 or more4X pointsIf you spend AED 3,000, you will earn 4X points for every dirham spent. (i.e. spends of AED 3000*4 = 12,000 points)

    These points will be valid for a period of 2 years from the date of the transaction.

  • Q: Where can I redeem points?
  • You can redeem points on purchases made at any one of our 35+ stores across GCC.

  • Q: How can I redeem points?
  • You can redeem points only on in-store purchases of diamond jewelry. The minimum purchase value to redeem is AED 599 & above. Simply inform the cashier at the time of payment.

  • Q: What is the value of 100 points?
  • At the time of redemption, 100 points = AED 1.

  • Q: Is there a minimum amount of points need to redeem?
  • The minimum points for redemption are 100 points.

  • Q: Can I redeem points for cash?
  • The points you earn cannot be redeemed for cash.

  • Q: How will I know how many points I have earned?
  • You will receive an SMS notification after every purchase, which will mention the number of points you’ve earned, along with the current balance. Alternatively, you can login here to check.

  • Q: Are points transferrable?
  • The points you earn cannot be transferred.

  • Q: Do shipping charges count towards points?
  • You will not earn points on the charges you pay towards shipping.

  • Q: I need to return a product I purchased with points. Will the points be refunded too?
  • No, points once redeemed will not be refunded.

  • Q: Can I use points to purchase gold jewelry?
  • No, you can only redeem points on purchase of diamond jewelry.

Terms and Conditions

Thank you for visiting the Jewel Corner website (jewelcorner.com, the “site” or “website”.)  Your use of this website indicates your acknowledgment of an agreement to these Terms of Use, our Privacy Policy, and other notices posted on this website.

If you do not agree to be bound by and comply with all of these terms, you may not access or use this website. We suggest you print a copy of each of these documents for your records.

The term "jewelcorner.com" or "us" or "we" refers to the owner of the website. The term "you" refers to the user or viewer of our website.

The use of this website is subject to the following Terms of Use:

  • You agree that your use of this site is strictly limited to personal, non-commercial use
  • You may print, copy, download, or share information on this site solely for the purpose of aiding you in the decision to make a purchase for personal, non-commercial used only, subject to these terms.
  • Information on this site is for your reference only, and is subject to change without notice.  Computer screen defaults may cause some items to appear smaller or larger than they actually are.  Also, we reserve the right to display items larger than actual size to clearly show details, or smaller than actual size in order to show the entire item. Please read the offer carefully to be fully aware of the actual size. 
  • In the event of typographical errors that directly affect an item offered, (details, price, etc.) we reserve the right to immediately remove the item from the website and cancel any pending orders.  If an order is cancelled due to inaccuracies on the site, a full refund will be given.
  • Your use of any information or materials on this website is entirely at your own risk, for which jewelcorner.com shall not be liable whatsoever. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements. 
  • All content on this website is owned by or licensed to us. ”Content” includes, but is not limited to the design, layout, graphics, functionality, and written information. Reproduction is prohibited other than in accordance with the copyright notice, unless it is approved in writing by jewelcorner.com, which forms part of these terms and conditions. 
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Any unauthorized use of this website may result in a claim for damages and legal action against the unauthorized user(s).

This website may contain links to other websites.  This information is provided as a convenience to our customers.  Links to other websites should not be viewed as our endorsement of the site.  These sites have their own terms of use and privacy policies.  By visiting these sites, you acknowledge that you understand, and agree to, their terms of use.  Jewelcorner.com shall in no way be responsible for any losses, damages, or liabilities caused by linked sites.

You may not create a link to this website from another website or document without prior written consent from jewelcorner.com.

Jewelcorner.com reserves the right, at its sole discretion, to modify, disable access to or discontinue, temporarily or permanently, any part or this entire website or any information contained thereon without liability or notice to you.

The performance of this website and content accessed or downloaded is provided to you on an “as is” basis. Your use of this website constitutes your agreement to, under no circumstances, hold jewelcorner.com, any of its affiliates or data providers liable for any direct or indirect damages arising from the use or the performance of this website, even if jewelcorner.com or such provider has been advised of the possibility of such damages.

By using this website, you agree to indemnify, defend, and hold us and our affiliates, business partners, officers, directors, employees and agents harmless from any loss, liability, demand, damage, or expense (including legal fees,) claimed by a third party relating in any way to your use of this website or breach of these Terms of Use. We reserve the right to assume the exclusive defense and control of any matter subject to indemnification by you, which shall not excuse your indemnity obligations.

These Terms of Use shall be governed by and construed in accordance with the laws of Dubai, and the United Arab Emirates and the laws of UAE applicable therein, without regard to conflict of law provisions thereto. The parties consent to the exclusive jurisdiction of the courts of Dubai, and the United Arab Emirates.